Best Laptop For Call Center Work From Home In 2022

Check out our top picks for the best laptop for call center work from home and easily decide which one suits your need. 

You know the hustle if you are a call center agent or regular customer service employee. Taking customer calls, listening to their problems, providing relevant solutions, and sometimes registering complaints about the company’s services or products takes a lot of time. 

During this time, you need a decent workstation, whether a PC or notebook, that can handle multiple computing tasks without any freezing or slow-down issue. 

The faster and more efficient your workstation, the quicker and easier you can solve customer problems. For that, you need a notebook with processor units fueled by i5 or Ryzen 5 CPU designed to tackle regular office usage tasks easily. 

Second thing, Call Center employees have one or two extra accessories that need to be connected with a laptop, and it requires ports such as a USB or headphone jack if it’s a wired headphone or microphone. Finally, ample memory and storage for multitasking would be a sweet spot. 

In a nutshell, any laptop with a decent power processor, 8 gigs of memory, 256 GB SSD, two USB ports, and a headphone jack would be more than enough for call center work from home. 

Our guide, the best laptop for call center work from home, recommends the same. Our curated laptops have a mighty processor and ample storage and come within a budget of $500 to $1000.

Best Laptop For Call Center Work From Home

1) Apple Macbook Air 

2) Asus Zenbook 13

3) Dell Inspiron 15 

4) Acer Aspire 5 

5) HP 14 

6) Lenovo Ideapad 3 

7) Asus Zenbook Duo

8) Acer Swift 3

9) Microsoft Surface Laptop 4

10) Samsung Galaxy Book Flex 2 

1) Apple Macbook Air 

Apple Macbook Air
Apple Macbook Air
  • Display:- 13 Retina Display
  • Processor:- M1
  • Graphics:- M1
  • RAM:- 8 GB
  • Storage:- 256 GB SSD

Apple Macbook Air is undoubtedly the best work-from-home laptop for almost any type of work. Unless your work depends on Windows OS, Apple Macbook Air is our go-to pick for the best laptop for call center work from home.

The Macbook Air is a sleek and compact notebook with almost 10 hours of battery life. Apple offers a good keyboard, an excellent touchpad, and an improved webcam for online meetings.  

It has a simple and sleek design with a full Aluminum body, relatively slim bezels on three sides of the display, and a compact look. Like any other Apple product, The Macbook Pro feels premium, well-built, and exceptionally lightweight. 

There is no flex in the display or keyboard; even when typing at a fast pace, there was no vibration or wobbling. The lid can be opened single handily. 

The Retina display delivers sharp and crisp text due to its high pixel density. The 16:10 aspect ratio gives more space than the usual 16:9 display and improves your productivity. 

The Macbook Air performs really well for multitasking and day-to-day activities. It runs intensive apps like Photoshop, Adobe Premium Pro, and others smooth as butter. I also run 10+ Chrome tabs to test browsing speed, and the Macbook Air handles everything without complaint. 

The overall performance of the Macbook Air is drastically improved from its previous generation lineup, which used to be powered by Intel processors. 

The new generation Macbook Air is run by Apple’s own M1 chip that is faster, smoother, and more battery efficient. That result in not just good performance but also full-day battery life. 

Pros
  • Fast and efficient
  • Excellent keyboard and trackpad
  • Nice webcam
  • No fast charging
Cons
  • Limited ports options
  • Expensive

2) Asus Zenbook 13

Asus Zenbook 13
Asus Zenbook 13
  • Display:- 13.3 OLED FHD
  • Processor:- AMD Ryzen 7 5700U
  • Graphics:- AMD Radeon Graphics
  • RAM:- 8 GB
  • Storage:- 512 GB SSD

Asus Zenbook 13 is a portable, powerful, colorful ultrabook that sports Ryzen 7 processor with long-lasting battery life and is worth every penny you spend on it. 

The design of the Zenbook 13 is attractive, modern, and definitely a standout highlight of the notebook. It is a thin, sleek, and seriously portable machine, and it features aluminum chassis, and a slim brushed metal design. 

The Zenbook 13 is a well-crafted machine with a strong hinge and sturdy feel. Personally, I find the hinge a bit stiff and requires two hands to open; if you try with one hand, the bottom part rises with it.  

Another highlight of the notebook is its keyboard which allows you to lift up the keyboard when necessary and gives a pleasant and comfortable typing experience. The keys are great to type with and have a lot of traveling and feedback. The trackpad, on the other hand, is average and not as responsive or comfortable as other laptops at a similar price. 

The Zenbook 13 is a total productive machine that can handle everything you throw at it. Well, almost everything. It has an integrated Radeon graphic card, so if you try to run games or edit heavy videos, it starts lagging immediately and runs hot. 

The display of the Zenbook 13 is the main feature why I recommend it for work from home. The display is 13.3 inches long with an OLED panel and 400 nits of brightness. With this brightness, you can work indoors or outdoors without worrying about reflection or dim colors. 

The panel produces really sharp and crisp images with good contrast, so watching movies or Netflix would be a pleasant experience. 

Finally, with the Zenbook 13, you also get a full-day battery life that lasts up to 12 hours. 

Pros
  • Vivid and colorful display
  • Strong battery backup
  • Fast performance
  • Eye-catching and standout design
  • Comfortable keyboard
Cons
  • Weak GPU unit

3) Dell Inspiron 15 3000

Dell Inspiron 15 3000
Dell Inspiron 15 3000
  • Display:- 15.6 Inch Full HD
  • Processor:- Intel Core i5-1135G7
  • Graphics:- Intel Iris Xe Graphics
  • RAM:- 12 GB
  • Storage:- 256 GB SSD

Dell Inspiron 15 3000 is a business laptop and solely aims at that purpose. Even though it offers robust performance and an excellent keyboard, you cannot use it for heavy computing or gaming. 

And that’s a good thing; you’ll get better safety features than other similar prices laptops and a battery that lasts full-day. 

The Inspiron 15 is a simple and straightforward notebook that is well-built and has solid chassis. The hinge tightly locks the screen without any wobbling, and there is no flex on the screen either. It has 3.8 pounds of weight and sits in the range of 15-inch portable laptops. 

The keyboard is impressive with decent traveling speed and offers quick feedback while typing fast. There is also a Numpad to make your worksheets and numbering work easier. 

Coming to the trackpad, it’s large and reliable with decent palm rejection. You can easily place your hands on either side of the trackpad without any accidental contact.

The display is suitable for productivity tasks and video streaming. The 15.6-inch panel features 1920 X 1080 resolutions with an anti-glare screen and has 260 nits of brightness. It isn’t a brightness panel; in my experience, images and videos sometimes look dim. 

The battery life of the Dell Inspiron 15 is surprisingly good and lasts almost 8 hours on my routing works, usually filled with dozens of Chrome tabs open and music playing in the background. 

While Dell Inspiron 15 3000 is a perfect office and work laptop, don’t set your expectation too high. It is designed for regular tasks and precisely does that, not anything less or more. It is one of the best choices for best laptop for call center work from home.

Pros
  • Perfect business machine
  • Good speakers and webcam
  • Fabulous keyboard with smooth trackpad
  • Solid build and eye-catching design
Cons
  • Dim display

4) Acer Aspire 5 

Acer Aspire 3
Acer Aspire 3
  • Display:- 15.6 Inch Full HD
  • Processor:- AMD Ryzen 5 5500U
  • Graphics:- AMD Radeon Graphics
  • RAM:- 8 GB
  • Storage:- 256 GB SSD

Acer Aspire 5 has worn the crown of best-selling cheap laptops for many years and for good reasons. From a design perspective, It’s not a modern-looking or ultra slim laptop; what makes it superior to the rest of the likes is its functionality & performance.

The Aspire 5 can be configured with many CPUs from both Intel and AMD. The one we suggest here is fueled by AMD Ryzen 5 5500U processor and can run almost any work-from-home apps without issues.

The display is surprisingly good and features 1920 X 1080 pixels resolution. It delivers natural colors and good contrast, but the brightness seems a little dim. There will be no problem when using it indoors, but for outside usage, it’s a big No. 

The display is surrounded by thick bezels that give this laptop an old-school look. Due to thick bezels, the webcam sits perfectly between the display and offers a good zoom meetings experience. 

The keyboard is pretty good, with a decent amount of traveling keys. The keys are not well-spaced, so getting familiar with this layout might take a while. When it comes to the trackpad, we haven’t found any major problems while scrolling and browsing, but it feels cheap and sometimes slow for continuous Ebooks Scrolling and web browsing.  

Overall, Acer Aspire 5 is a fair choice for your usual Call Center work activities and binge-watching Netflix. 

Pros
  • An affordable and powerful notebook
  • 10 hours long battery life
  • Good webcam and microphone
  • Backlit keyboard
Cons
  • Thick bezels
  • Old school design

5) HP 14 

HP 14
HP 14
  • Display:- 14 Inch Full HD
  • Processor:- AMD Ryzen 5 5500U
  • Graphics:- AMD Radeon Graphics
  • RAM:- 8 GB
  • Storage:- 256 GB SSD

HP 14 is a portable notebook with immense potential to get your work done without costing much. It has a sleek and portable design and is practically designed just for business & personal usage.

The HP 14 weighs just 3.24 pounds, making it easy to carry around. Due to great portability and thin bezels, HP 14 has a fair amount of flex on the screen and on a keyboard deck. 

Moreover, it has a wide range of ports to connect extra accessories such as a microphone, Headphones, or external monitor. 

Under the hood, HP 14 comes with Ryzen 5 5500U CPU that is good enough to run your Call Center apps, Multiple Chrome tabs seamlessly, and multitask. Though, it gets hot when you do heavy computing. 

The keyboard comes with standard layout keys, but there is no Numpad. The keys themselves are high-quality, feel nearly premium while typing, and have a good amount of traveling. In comparison, the trackpad is just okay. It’s suitable for mouse pointing and clicking, but not an excellent choice regarding Windows Gesture supports. Out of the box, HP ships it with Windows  11 OS. 

The battery life is another excellent factor to consider in this notebook. Whether you watch TV or browse the internet, the battery lasts about 8 hours.  

Hp 14 is an excellent value for your-money laptop and, hands down, a top choice for the best laptop for call center work from home.  

Pros
  • An affordable yet powerful notebook
  • Long battery life
  • Gorgeous display with vivid color
Cons
  • Poor trackpad

6) Lenovo Ideapad 3

Lenovo Ideapad 3
Lenovo Ideapad 3
  • Display:- 14 Inch Full HD
  • Processor:- AMD Ryzen 5 5500U
  • Graphics:- AMD Radeon Graphics
  • RAM:- 8 GB
  • Storage:- 256 GB SSD

Lenovo Ideapad 3 is undoubtedly a budget yet powerful notebook that rings at less than $600. 

At first glance, the Ideapad 3 seems like any identical mid-range notebook with a decent build, thin chassis, portable design, and full-day battery life. But, What’s enticing about the Ideapad 3 is its performance under pressure. 

Powered by AMD Ryzen 5 5500U processor, this notebook handles regular workloads and basic video editing, decent gameplay, and extreme multitasking. 

The Lenovo Ideapad 3 is a simple and basic-looking laptop. It has good build quality with a mix of plastic and metal frame. The hinge is a bit stiff and wobbles a lot during fast type. Using it on a desk won’t be an issue; however, just be careful while using it on a lap. 

The Ideapad 3 display configures with a Full HD IPS panel & aspect ratio of 16:9. The aspect ratio is good for media consumption but falls short on productivity. The display has a 60hz refresh rate that makes web and social media scrolling smooth. The in-built display is reasonably bright with 300 nits of brightness. 

The biggest concern with the Ideapad 3 is its integrated AMD Radeon graphic card performance that is too short compared to its rival Intel’s integrated graphics.

The keyboard is good for the price and features well-spaced keys with good traveling and fast feedback. With Ideapad 3, you get up to 8 hours of battery on media consumption and up to 6 hours on office usage. 

If budget is an issue for you, then Lenovo Ideapad 3 is a top-notch choice for the best laptop for call center work from home. 

Pros
  • Thin and light chassis
  • Full-day battery
  • Decent webcam quality for Zoom meetings
Cons
  • Dull integrated graphic card

7) Asus Zenbook Duo

Asus Zenbook Duo
Asus Zenbook Duo
  • Display:- 14 Inch Full HD
  • Processor:- Intel Core i7-1195G7
  • Graphics:- NVIDIA GeForce MX450
  • RAM:- 16 GB
  • Storage:- 256 GB SSD

If you are a productivity lover and need a notebook with an innovative look and design, your quest will end at Asus’s Zenbook Duo lineup. Asus has invested in the idea of a large second screen display that is practical and often helpful. 

The Asus Zenbook Duo features a regular 14-inch display with standard Full HD resolutions, but what makes it a unique package is its secondary 12.6-inch matte touch screen display. Asus calls it ‘Screenpad Plus’ and rest just above the keyboard. When you open the lid, the Screenpad is raised by 7 degrees and gets closer to the main display. Though, it doesn’t feel like one big giant screen; the raised hinge makes it easier to see. Both screens are touch-enabled with some resolutions difference and 400 nits of brightness.  

While the Screenpad is fantastic, the keyboard position takes time to adjust. Due to Screenpad, the wrist-rest area is completely gone, and you must put your palm off the laptop while typing. 

That won’t be a major issue as long as you keep your notebook on the table; however, using it on a lap feels pretty inconvenient. 

The Zenbook Duo is an overall well-built notebook with sturdy feels and a portable design. The look surely gives a premium touch and is suitable for commuting.

The long battery life is another plus point of the notebook. During my test, the Zenbook Duo lasted 10 hours with Screenpad Plus on; if you turn it off, it will certainly last 14 hours. 

Sporting 11th generation i7-1195G7 CPU and 8 gigs of RAM, the Asus Zenbook Duo is a speedy machine that can handle most tasks without breaking a sweat. 

Pros
  • Second display is just awesome
  • Long-lasting battery
  • Design for productivity
  • Thin and portable
Cons
  • Take time to adjust the notebook’s different design

8) Acer Swift 3

Acer Swift 3
Acer Swift 3
  • Display:- 14 Inch Full HD
  • Processor:- Intel Core i7-1165G7
  • Graphics:- Intel Iris Xe Graphics
  • RAM:- 8 GB
  • Storage:- 256 GB SSD

The Swift 3 is an excellent budget laptop from Acer that offers lots of power in a relatively portable design. It is well-packed, has thin chassis, and performs stellar on most demanding apps. 

Acer packs it with an all-silver outer shell to provide a sleek, business-oriented look. It has a solid build, though it feels slightly less premium, and smooth finishing gives it a compact and lightweight view.

The hinge feels stiff and flimsy, especially when you type fast. We also found some minor flex in the display and keyboard, but it’s an obvious compromise you need to make to save some bucks. 

The Swift 3 is not considered a heavy machine with only 3.86 pounds of weight and is lighter than most identical range laptops. In fact, with the adapter and notebook itself, you won’t feel a thing in your backpack while carrying it around. 

The 14-inch display gives really good images with natural colour and contrast. The 16:9 aspect ratio is where I think Acer has made a compromise. Surely, a 16:9 display is a natural choice for videos and steaming, but here we talk about work from home. So, the limited amount of space results in more scrolling through emails, webpages, and documents. 

In terms of performance, we don’t need to make a fuss. The Intel i7 processor can easily stack against routine and office tasks without hitching. 

The Acer Swift 3 is all about performance, battery life, and display. You’ll get the best bang for your buck by investing in this machine and hands down the best laptop for Call Center work from home. 

Pros
  • Vivid and bright display
  • Acceptable battery life
  • Solid design with thin chassis
  • Pleasant keyboard and trackpad
Cons
  • Too many Bloatware
  • Disappointing webcam and speakers

9) Microsoft Surface Laptop 4

Microsoft Surface Laptop 4
Microsoft Surface Laptop 4
  • Display:- 15 Inch Touch screen
  • Processor:- Intel 11th generation i7
  • Graphics:- Intel Iris Xe Graphic
  • RAM:- 16 GB
  • Storage:- 512 GB SSD

Microsoft Surface Laptop 4 offers unmatched performance, a comfortable keyboard, high-quality audio, a reasonably thin chassis, and long-lasting battery life.

The Surface 4 features a minimalist design but with thicker bezels surrounding it, and it makes the notebook looks unattractive and dull. Despite thick bezels and robust build, the Surface 4 is still a portable notebook that fits easily on your backpack. 

The display is very charming, not only for watching videos but also for reading, editing, and browsing. It produces crisp text, and the deep pixel density shows vivid and accurate colors. 

The surface 4 lids are made entirely from premium Aluminum and don’t come with any flex. It is comfy to use on a lap or a desk, and there was no wobbling either while I was typing fast. 

The performance was fantastic and handled most workload tasks without sweat. 

The keyboard and trackpad both are the best in class. The keys are responsive, quick, and require very little actuation to type. You won’t find anything tiresome if you write or type a lot. The trackpad is large, supports all Windows gestures precisely, and gives instant feedback. Not to mention a high-quality webcam on top of the display. 

The battery life of the Surface 4 is awe-inspiring and offers 18 hours of video streaming and 12 hours of browsing without needing an adapter. You won’t find laptops with this long battery life on a mid-range budget except for Apple’s Macbook Air. 

Even though it’s an expensive investment, The Surface 4 would make your work more effective, improve productivity, and last a very long time. 

Pros
  • Stylish and beautiful-looking laptop
  • Impressive battery life
  • Amazing keyboard and trackpad
  • Top-notch webcam
Cons
  • Thick bezels
  • Expensive

10) Samsung Galaxy Book Flex 2 

Samsung Galaxy Book Flex 2
Samsung Galaxy Book Flex 2
  • Display:- 13.3 Inch OLED touch screen
  • Processor:- Intel i7-1165G7
  • Graphics:- AMD Radeon Graphics
  • RAM:- 16 GB
  • Storage:- 512 GB SSD

Samsung Galaxy Book Flex is a one-of-a-kind laptop that comes from a brand that usually manufactures home Appliances. The Samsung Galaxy Book is Samsung’s new venture in the gadget world and an excellent choice to experience Samsung’s new eco-system if you have its smartphone or appliance at your home. 

The Samsung Galaxy Book Flex 2 is a unique choice in our list of best laptop for call center work from home.

It has a simple design and looks, and most notebook parts are made from Aluminium. The notebook is very light and thin, making it extremely easy to carry around. However, it is not a premium machine like Apple’s Macbook series, and you will find some build compromises. 

The biggest advantage of the Galaxy Book Flex 2 is its display, which features a 13.3-inch QLED panel that is far more refreshing, colorful, and vivid compared to a standard LED panel. You get beautiful images, an immersive movie-watching experience, deep colors, and crispy texts. The display also supports S-pen, which makes note-taking and writing more accessible. 

The keyboard and mouse are excellent for typing, browsing, casual gaming, and reading. The processor unit sports the 11th generation i7-1165G7 and performs really well during intensive tasks. Apart from this, you also get 16 GB of memory and 512 GB of SSD. 

While it has all its glorious features but falls behind in battery life, you can expect up to 6 hours of juice on this machine. That’s pretty low for a machine as this light and run by mobile CPUs.

The Samsung Galaxy Book Flex 2 is a 2-in-1 laptop with a class-leading design, alluring display, and acceptable battery life that makes your work and movie-watching experience out of the world. 

Pros
  • Gorgeous looking notebook
  • Attractive and elegant display
  • Pleasing to watch any type of content
Cons
  • Average battery life

FAQS

Which operating system (OS) is best for Call Center Work From home?

In general, Windows is still dominating OS for most office usage. However, it depends on your company’s software demands; if it can run on both Windows and macOS, it won’t be a big problem for you. 

Are Chromebooks good for call center work, and if yes, which Chromebook do you recommend as the best laptop for call center work from home?

Chromebooks are an affordable and excellent choice for basic computing tasking, but we don’t recommend Chromebooks for any kind of office purposes unless you are a writer or your work depends on browsing the internet. For Call Center purposes, that’s a big no.

What ports are required in a laptop for Call center Work?

When you look for a laptop, check out it has at least 2 USB ports (to connect to accessories), 1 HDMI (to connect separate monitor), and one headphones jack (to connect to a headset). Apart from this, the Type C port is also lovely for fast data-transferring and charging if the notebook allows it. 

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